Contact Us

Our Customer Service team is here to help. We are open 24 hours a day, 7 days a week and you can contact us by any of the following methods:

We respond to all emails individually and usually reply within 2 hours. Please use the following email addresses to contact us:

members@attheracescasino.com - For help operating your existing account
tech@attheracescasino.com - For help with any technical questions
games@attheracescasino.com - For questions relating to any of our games
info@attheracescasino.com - For all other enquiries

Members calling within the UK please phone:
0845 456 3044 - Local Rate Call Charges Apply

Members calling from outside the UK please phone:
+44 845 456 3044

Please note that all our calls are recorded and monitored for quality and training purposes.

At The Races Casino Customer Service
PO Box 4240
Leamington Spa
CV32 9BX

You can send us a fax to:
+44 (0) 845 458 0896

Write to:

PO Box 15
Alderney
Channel Islands
GY9 3HT

For general questions please visit our Frequently Asked Questions page.